Safe Gaming Commitment

ab999e puts responsible gaming first

ab999e believes gaming is for entertainment only. We place the highest importance on every player's safety and mental well-being — from deposit limits to self-exclusion, all protection tools are in your hands.

Core principles of responsible gaming

At ab999e we make sure every player can enjoy gaming in an informed, safe, and enjoyable way.

Set deposit limits

You can set your own daily, weekly, or monthly deposit limit. This limit helps you stay within your budget and prevents overspending.

Time-out feature

Need a short break? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days — you can activate this option at any time.

Self-exclusion

If you feel gaming is no longer in your control, you can use self-exclusion to close your account for a long period or permanently. This is the most courageous step you can take for your own well-being.

Review your betting history

You can view a detailed history of all your bets, wins, and losses at any time. This transparency keeps you aware of your own gaming behaviour.

24/7 Bengali Support

Our support team is ready around the clock for any issue. Speak with us directly in Bengali through live chat — we are here for you.

Awareness and education

We provide players with accurate information about the risks of gambling so they know when to set limits and how to enjoy gaming in a recreational way.

21+ age requirement — our firm commitment

ab999e is an entertainment platform for adults only. Access by minors is strictly prohibited.

21+

For adults only

To register on ab999e you must be 21 years of age or older. We verify identity to ensure no minor can use this platform. If you suspect a minor is using an account, please notify us immediately.

A message to parents: Use parental control software to prevent your child from accessing online gaming sites.

Keep your password secure: Do not share your ab999e account details with anyone, especially minor members of your household.

Age verification is mandatory: A national identity card or passport is required to verify your age at the time of registration or withdrawal.

Recognise the signs of problem gaming

If you notice any of the following signs in yourself, it is time to seek help.

When gambling or online gaming shifts from entertainment to addiction, it can have a serious impact on your personal life, family relationships, and financial situation. Read the list below carefully and assess yourself honestly.

  • You keep returning to play in order to recover losses and placing bigger bets each time.
  • You have tried to stop gaming repeatedly but keep failing or cannot stop yourself.
  • You are hiding your gaming habits from family or friends.
  • You are spending emergency savings or money your family needs on gaming.
  • You feel irritable, anxious, or depressed when you are not playing.
  • You are spending long hours gaming while neglecting work, studies, or family responsibilities.
  • You are taking on debt or borrowing money from others to cover gaming expenses.
  • You need to bet larger amounts each time to get the same excitement as before.

Protection tools in your hands

ab999e gives you full control over your own gaming habits.

01

Set a deposit limit

Go to your account settings and set a daily, weekly, or monthly deposit limit. A 48-hour cooling-off period applies when you want to increase a limit, but decreasing one takes effect immediately.

02

Set a session time limit

Set a fixed amount of daily gaming time. Once that time is up, the system will notify you and suggest that you log out.

03

Keep reality checks on

Pop-up messages at set intervals will remind you how long you have been playing and how much money you have spent.

04

Take a time-out

Take a time-out of anywhere from 24 hours up to a maximum of 30 days for a temporary break. Your account will be completely inactive during this period.

05

Choose self-exclusion

For long-term problems, self-exclude for 6 months, 1 year, or permanently. Once active, no new account can be opened.

06

Contact the support team

Contact us in Bengali through 24/7 live chat to activate any tool or to get help.

Tips for safe and enjoyable gaming

Following these simple habits will keep gaming entertaining at all times.

Set your budget in advance: Put aside a fixed amount of money before each session and stop playing when it is gone. Only bet money that you can afford to lose without it causing any difficulty for your household.

Track your time: It is easy to spend hours on gaming. Use a timer and take regular breaks. Never sacrifice sleep, meals, or time with family.

Do not try to chase losses: Continuing to play after losing is a dangerous habit. Remember that the outcome of every game is independent and has no connection to previous losses.

Talk to your loved ones: Let your family or trusted friends know how much you are gaming. Open conversations with them will help you stay within healthy limits.

Enjoy other forms of entertainment too: Gaming is not the only form of entertainment. Spending time with family, exercising, reading, or going out are all good for your mental health.

Never play with borrowed money: Do not use loans or credit card funds for gaming. This creates financial hardship and increases stress.

Need help? We are always here

If you feel gaming is becoming a problem, do not wait — get help now.

Live chat support

Speak directly with our support team in Bengali from any page on the site. We are available seven days a week, twenty-four hours a day.

Email contact

Write to us at [email protected] for a more detailed discussion — we will respond as quickly as possible.

Seek professional help

Gaming addiction is a mental health issue. Do not hesitate to seek help from any mental health professional or counsellor in Bangladesh.

FAQs on responsible gaming

Find answers to common questions here.

Self-exclusion is a protection feature that lets you block your own access to your ab999e account. You can choose to exclude yourself for 6 months, 1 year, or permanently. During this period your account will be completely inactive and no promotional messages will be sent to you. To activate self-exclusion, contact our 24/7 live chat.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit has a 48-hour cooling-off period, which ensures you are making a considered decision. You can change your limit at any time from your account settings or through live chat.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term measure — 6 months, 1 year, or permanent. For serious problems, self-exclusion is the more effective option.

No, not at all. ab999e is for people aged 21 and above only. Age is verified at the time of registration and transactions. If a minor's account is detected, it is immediately closed and any deposited funds are returned.

First, contact ab999e's 24/7 live chat or email us at [email protected] — we will help you activate self-exclusion and any other protection measures you need. You should also consult a mental health professional or counsellor in Bangladesh — seeking professional help is a sign of strength, not weakness.

Yes. ab999e analyses your betting patterns, spending amounts, and session durations. If any unusual pattern is noticed, our team may reach out to you. This monitoring is entirely for your protection.

Play for fun,
play safely

May your gaming at ab999e always be enjoyable — stay with us and play responsibly.